ORDER CONFIRMATION

Once you place an order on Oldskullstore.com, you will receive an order confirmation email. This email confirms that we have received your order in our system and have pre-authorized your PayPal, credit card, or bank account for the purchase. We will immediately contact our suppliers to verify that the item is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will cancel the pre-authorization and notify you via email. If your item(s) is available for immediate shipment (within five business days), we will process the charges and prepare the order for shipment.

ORDER SHIPMENT

If your order is confirmed in stock and payment has been processed, your order will be shipped within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving our warehouse to the email address you provided at checkout. If you do not receive tracking information within six business days of placing your order, please contact us at online@oldskullstore.com.

DAMAGES

Please inspect the packaging of your item(s) upon arrival. If you notice any damage, please make a note of it when signing for delivery. Should your item(s) arrive damaged, please send photographs of the damage to online@oldskullstore.com, and we will process an insurance claim on your behalf.

CANCELLATIONS & REFUNDS

All orders canceled after 24 hours are subject to a 300 Baht administration fee, regardless of whether your order has shipped. If your order has already shipped, you (the buyer) will also be responsible for the actual return shipping costs. Refunds will only be issued to the original PayPal account, credit card, or bank account used at the time of purchase.